Shipping & Returns
We want to make sure you get the perfect pair of Costas. Which is why we offer Free Shipping and Free Returns on valid CostaDelMar.com orders. Here are the details:
- Free UPS Ground Shipping within the contiguous United States. (excluding Alaska, Hawaii, Guam, U.S. Virgin Islands, Puerto Rico and all International orders)
- Offer not valid on previous purchases or repair orders.
- Faster delivery methods available for additional fees.
- Free returns for all UPS orders (excludes USPS orders)
- Offer may be modified or discontinued at any time without notice.
CostaDelMar.com orders can be shipped within the United States and to numerous International Countries. Currently we offer five shipping options: USPS First Class Mail, UPS Ground, UPS Three Day Select, UPS Second Day Air, and UPS Next Day Air. Upon checkout estimated shipping times will be calculated, and you will have the ability to select your preferred shipping method. Please allow 1-2 business days for your order to process before it ships. We do our best to ensure timely deliveries, but please note that shipments can occasionally be delayed due to major holidays or unforeseen circumstances. Tracking numbers will be provided for all orders. For shipments to Post Office Boxes and APO addresses, please choose USPS. For shipments to International addresses, please be aware that you are responsible for any additional duties, taxes, and other related charges customs may charge. Please check with your country's customs office to determine what these additional costs may be.
The CostaDelMar.com return policy is simple. Within 30 days of receipt of your order, you may return any pair of Costa Sunglasses or Costa Gear in its original condition with original packaging in new and saleable condition. (Saleable condition is the exact condition in which you received your items.) Returns must be shipped back within 30 days of receiving your items. Enjoy free returns within the contiguous United States, and for your convenience you will find a pre-paid UPS Return Authorization label enclosed with your order. Free return offer excludes orders to Alaska, Hawaii, Guam, U.S. Virgin Islands, Puerto Rico, all International, and USPS orders. Customers will be responsible for return shipping costs, when exclusions apply.
Follow these easy steps to submit a return:
1. Complete the return form(s) enclosed with your order.
2. If a pre-paid UPS return label is not already enclosed, ship to: RETURNS Costa Sunglasses 2361 Mason Avenue, Suite 140, Daytona Beach, FL 32117.
3. We'll send you an email confirmation once we receive and assess your return.
4. We'll send you a second email confirmation once your refund has been processed.
5. Please allow 7-10 business days from the date we receive your return for your credit to be processed.
6. We do not exchange items, but you may reorder through CostaDelMar.com at any time.
CATCH AND RELEASE DONATION: Buy any qualifying "Catch and Release" product from the collection on CostaDelMar.com, and Costa Del Mar, Inc will donate one dollar ($1.00) to benefit The Billfish Foundation and their "Tag and Release" program. The Billfish Foundation is a not-for-profit 501 (c)(3) organization with offices at 5100 N. Federal Hwy, Suite 200 Fort Lauderdale, FL 33308. Donations will not apply on items sold at zero dollars ($0.00). Donations will not be valid on returned purchases, previous purchases, or repair order purchases. Offer may be modified or discontinued at any time without notice.
For any additional questions regarding shipping and returns, please call our Customer Service team at 1-800-447-3700.