Shipping and Returns
*FREE SHIPPING OVER $49:
We want to make sure you get the perfect pair of Costa Sunglasses, which is why we offer Free Shipping over $49 and Free Returns on qualifying CostaDelMar.com orders. Here are the details:
- Free Standard Shipping.
- Minimum online purchase of $49.00 or more before tax and shipping.
- Offer not valid on all items. Some product exclusions may apply.
- Offer not valid on previous purchases or repair order purchases.
- Faster delivery methods available for additional fees.
- Free return shipping for all qualifying orders.
- Offer may be modified or discontinued at any time without notice.
CostaDelMar.com orders can be shipped within the United States and to numerous International Countries. You will have the ability to select your preferred shipping method. Orders placed by 12pm EST on business days will usually ship the same day, but please allow 1-2 business days for your order to process before it ships and 3-10 days for delivery. We do our best to ensure timely deliveries, but please note that shipments can occasionally be delayed due to major holidays or unforeseen circumstances. Tracking numbers will be provided for all orders. For shipments to International addresses, please be aware that you are responsible for any shipping and additional duties, taxes, and other related charges customs may charge. Please check with your country's customs office to determine what these additional costs may be.
The CostaDelMar.com return policy is simple. Within 30 days of receipt of your order, you may return a pair of qualifying Costa Sunglasses or Costa Gear in its original condition with original packaging in new and saleable condition. (Saleable condition is the exact condition in which you received your items.) Returns must be shipped back within 30 days of receiving your items. FINAL SALE items are not eligible for returns. Shipping costs will not be refunded.
Enjoy free shipping within the contiguous United States and Canada by visiting www.costadelmar.com/returns and completing our online return request form. Free return offer excludes orders to Alaska and Hawaii. Customers will be responsible for return shipping costs, when exclusions apply.
Follow these steps to submit a return:
- Visit www.costadelmar.com/returns and complete our online return request form.
- Print out the pre-paid return label that you will receive through email within 1 business day of your request and attach to the box.
- Take your package to your nearest UPS location.
- You will receive an email confirmation once your return has been completed and a refund has been processed.
- Please allow up to 5 business days for the credit to show on your account.
- We do not exchange items, but you may reorder through CostaDelMar.com at this time.
For any additional questions regarding shipping and returns, please visit our Shipping & Return FAQS or send us an email at firstname.lastname@example.org.